Privacy Policy

Who is the controller of your personal data?

StreamVX Sp. z o.o., 50A Grunwaldzka Av., 80-241 Gdańsk, Poland ("StreamVX", "we").

For what purposes, on what basis and for how long do we use your personal data?

Personal data obtained during communication with you, or before or during the conclusion of a contract, is used to:

• conclude and perform the contract — for the duration of the contract and the settlements after its completion, or to take action at your request before the contract is concluded (Art. 6(1)(b) GDPR);
• fulfil our legal obligations, e.g. issuing and storing invoices and accounting documents or keeping staff records (Art. 6(1)(c) GDPR) — for as long as those obligations last, for as long as the law requires us to keep the data (e.g. tax law), or for as long as we have a legitimate interest (e.g. we could face the legal consequences of failing to perform a duty);
• verify payment credibility; establish, pursue and defend claims; detect and prevent fraud; prepare compilations, analyses and statistics — including the sale of our receivables under a contract to another entity, reporting, marketing research and revenue-protection statistics — for the period after which claims under the contract become time-barred, because we have a legitimate interest;
• carry out direct marketing — for the duration of the contract, because we have a legitimate interest.

To which recipients can your data be provided?

• entities processing data on our behalf and participating in our activities: employees, associates and subcontractors supporting our operations (including our ICT systems and marketing) and providing services to our clients; advisers, consultants, auditors and legal, tax and accounting services; providers of postal, courier and payment services (banks, payment institutions), purchasers of receivables and financial institutions;
• state authorities, within the scope of applicable law;
• customers, where necessary before the conclusion of a contract or for its performance.

Will your data leave the European Economic Area (EEA)?

We do not currently plan to transfer your data outside the EEA. If we ever decide to do so, we will only do it to the extent permitted by law.

Your rights regarding personal data

You have the right to:

• rectification, erasure and restriction of processing of your data;
• access your data and receive a copy, and to have it transferred to another controller or to you (to the extent set out in Art. 20 GDPR);
• object to processing, including profiling, for direct-marketing purposes (to the extent set out in Art. 21 GDPR);
• withdraw consent — where our use of your data is not necessary for performing a contract or fulfilling a legal obligation and is not covered by our legitimate interest, we may ask for your consent to specific uses of your data;
• lodge a complaint with the President of the Personal Data Protection Office (UODO).

After examining an objection, we may conclude that we are no longer able to process the personal data concerned, unless we demonstrate legal grounds to continue.

For any matter related to your data — including exercising the rights above — contact us at contact@streamvx.com.

Which data do you need to provide us?

• to conclude a contract — the data requested on the contract form or in accompanying documents (e.g. identifying the parties and the correspondence address); if you do not provide it, we may not be able to enter into the contract;
• from candidates for employment and from employees we require the data specified in the Labour Code;
• we may also ask for optional details that do not affect the conclusion of the contract (without them we will, for example, be unable to call the contact number);
• providing part of the data at the conclusion of a contract is not a statutory requirement (with the exceptions set out in law, e.g. the Labour Code), but without it performing the contract could be impossible or seriously hindered.

Categories of personal data obtained other than from the person concerned

Depending on the type of person and the legal relationship, these may include: NIP, PESEL, residence address, contact details (phone, e-mail, other messengers), names, access cards, and the address of the principal place of business.

Data from other sources

• if you pay through a bank or a payment institution, we will receive information about the account and institution the payment came from; we process this data to verify the payment and, where needed, to make refunds (basis: performance of the contract), to establish, pursue and defend claims, and for statistics and analyses (basis: our legitimate interest);
• some data may come from publicly available sources, e.g. the KRS register, government websites or other public registers.

Automated decision-making

We may make automated decisions, including profiling:

• where expressly authorised by EU or Member State law, including to monitor, prevent and respond to abuse;
• to ensure the safety and reliability of the services we provide (e.g. device location data, analytical tools including antivirus software, cookies);
• where necessary for the conclusion or performance of a contract between you and the controller, including arrangements, defence and pursuit of claims;
• where you have given your explicit consent.

Such processing is always subject to appropriate safeguards. You have the right to obtain human intervention, to express your own position, to obtain an explanation of a decision resulting from such an assessment and to challenge that decision, in which case the matter will be handled by an authorised person.

AI-generated imagery and video

Some of the illustrative images and video clips on this website are created with generative AI tools. They are used purely for illustration — they do not depict real people, places or events, and they do not show actual product output. In line with the transparency requirements of Regulation (EU) 2024/1689 (the AI Act), every such file is marked in the page code rather than with a label on the visual itself: images carry the note “AI-generated illustration” in their alt text (or, where a photo is used as a background, in hidden text available to screen readers), and video clips carry the same note in their accessible label. Material without that note — product screenshots, diagrams, animated illustrations and licensed photography — is not AI-generated.

Cookies Policy

Cookies are small text files sent by a web server and stored on the visitor's device. By default, the information they contain can only be read by the server that created them. Cookies typically contain the name of the website they come from, the time they are stored on the device, and the values assigned to them (such as session identifiers). They are most often used to monitor visitor activity on our website (the "Service").

The entity placing and accessing cookies on your device is StreamVX Sp. z o.o., 50A Grunwaldzka Av., 80-241 Gdańsk, and — for third-party cookies — the analytics providers we work with.

Cookies used on this website

Consent and withdrawing consent

Analytics cookies (Matomo and Google Analytics) are set only after you give your consent in the cookie banner (Art. 6(1)(a) GDPR). Rejecting them does not affect your use of the Service — only the strictly necessary svxConsent cookie is stored. You can change or withdraw your choice at any time by reopening the banner: open cookie settings. Withdrawal does not affect the lawfulness of processing carried out before it.

Types of cookies

• session cookies — temporary files stored on your device until you log out, leave the website or close the browser;
• persistent cookies — stored on your device for the period defined in the cookie parameters or until you delete them;
• third-party cookies — set by providers we work with (e.g. analytics services); the information they contain is managed by the third party that sets them, in accordance with its own privacy policy.

Managing cookies

Most web browsers allow cookies to be stored by default. You can change your cookie settings at any time — in particular, block the automatic handling of cookies or have the browser notify you each time cookies are placed on your device. Detailed instructions are available in your browser's settings or help section.

Restricting the use of cookies may affect some of the functionality available on the Service.